Clock spring is an instrument that sits behind your steering wheel. It enables you to connect to the cars electronic system, like volume control, horn, even your airbag. As seen above, the ribbon turned in a bird’s nest, I suspect due to low quality as a result of cost cutting strategy. Bullshit!
Last year Proton made a recall for a whole bunch of batches, somehow they did not mentioned my model. So I kind assumed everything was ok until shit happens. It started making rattling sound, the airbag indicator went up and the horn kept yelling begging to be saved. Luckily the air bag did not burst while I was driving (it happened before). I can’t believe that I’m paying for a design failure. What disgusted me most was how Proton recalled selectively rather than the whole batch. It turns out, I’m not alone. My best bud had the same problem.
The clock spring costs me RM 391 (RM 360 for the item, another RM30 for workmanship).
My experience got even worst when I dealt with Proton Edar. When I arrived, I asked to change the clock spring. “Encik kene tunggu kite orang call. Sekarang ade 16 dalam queue,” pure wtf. I told the lady, I’ll pay for it. “Kalau macam tu, oklah, kite buat sekarang“, adding more WTF-ness.
I sent my car at noon and got it back at 5.30 pm. I wasted half day loitering in their waiting area. The service was too slow, even rabbits could mate and give birth within the period.
Just to fill my curiosity, I went to a workshop nearby and asked how much if I were to replace the clock spring. Guess what? RM 290 for the same original part! That’s RM 100 cheaper! Seriously, what bullshit is this? If you have the money, don’t EVER buy a Malaysian made car. They are rubbish! The only reason we had to buy is because shitty TDM imposed 200% tax on imported car.
Thanks TDM, for making my life and possibly our lives even shittier.
ps: Don’t buy a Proton, if you want extend your life expectancy.